Service: Extended Warranty

$0.00

$0.00 is due at the time of entering a Service Request. Final amount billable will be determined based on contract and/or repairs needed and will be invoiced accordingly as needed. See your contract for full details and description of Extended Warranty Service Contract below.

To create a service request order, complete the following information and click Add To Cart for each printer/scanner repair needed to submit your service request. Complete the order process and include your order number with printers returned for repair.

RMA FORM:

Category:

Description

Extended Warranty Service – When the Warranty Period is Just Not Good Enough

Extend Your Warranty Period

MHL Computer Products can extend your Warranty Period for Refurbished Printers and Scanners.

MHL provides a 90-day Warranty on all refurbished printers/scanners. For a minimal fee, we can extend that warranty up to two years.

Faster Turnaround Time

Our Extended Warranty Service provides quick turnaround times so you know you will get your printer repaired and returned promptly. There’s no need to buy spare printers just because your warranty does not meet your business requirements.

Cost-Effective

MHL Computer Products provides service for thousands of printers nationwide. We have a large inventory of spare parts so we can provide this service at very attractive pricing. Since we are adding value to your current warranty rather than providing a full-priced service plan agreement, your additional cost is minimized.

Free Services Estimate

If you’re interested in extending your printer warranty, please call us at 800-343-1764 or email at info@bankprinters.com for a non-obligation quotation.

Additional information

Terms & Conditions

Terms & Conditions

1. Products must be properly packaged to avoid shipping damage. Products damaged in shipment shall be returned to the customer unrepaired. Shipping insurance claims shall be the responsibility of the customer. If required, MHL Computer Products Inc. can provide shipping containers at the cost of $15.00 per box plus shipping charges to get them to you.

2. RMA Products will be shipped to:

MHL Computer Products, Inc.
ATTN: Returns Dept. (RMA#)
422 W. Dussel Drive
Maumee, OH 43537

The Specified RMA order number must be identified on each product.

3. The Time & Materials repair services labor rate is $85.00 per hour, with a minimum fee of $85.00. Customer authorizes repairs, for both parts and labor, up to the authorization amount specified in the submitted online form. Repairs beyond the specified authorization amount shall require customer pre-approval prior to the completion of services. Product returned unrepaired shall be subject to the $85.00 diagnostic fee.

4. Customer agrees to pay all shipping costs.

5. All repaired products are covered by a comprehensive thirty-day warranty from the date of shipment from MHL Computer Products Inc. The warranty includes parts, labor, and shipping costs. It is agreed that the customer shall inspect and test all repairs promptly upon receipt of repaired products. Repairs outside of the warranty period shall be chargeable.

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