“As I mentioned in our call recently, I interface with many people who would like to do business with us. Over the past 11 years, I have consistently been impressed by your high levels of customer relationship skills, no matter my needs or lack of. You have made me feel that I am not a customer but rather a friend that you can provide assistance to. You should teach a course on customer relationship skills, it is an art & you truly have mastered it.”~~~~ STEVE KULISEK, American Eagle Bank